FAQs

1. What do I need to provide for my poster to be designed?

Please provide us with:

  • Your name and contact information (phone and email address)
  • The date you need your final printed poster to arrive
  • A shipping address
  • Quantity
  • If you need a handout version of your poster, please read #2 below and provide us with a quantity.
  • Poster dimensions
  • Copy – please provide all of your text in Microsoft Word or Microsoft Powerpoint.
  • Charts – Ideally, an EPS file works best. If you have your charts/graphs in a jpg or tiff format or in Microsoft Powerpoint, those work fine as well. If you need graphic design assistance in creating your charts, see #4 below.
  • Photos – Images need to be a minimum of 300dpi. If your photos are lower resolution than this, please read #3 below about our photo retouching and resolution improvement services.
  • Shipping – if you have your own FedEx, UPS or USPS account number, we can use that to ship your poster. Otherwise, we’ll provide you with a shipping cost once we receive your poster dimensions and handout quantities.

2. Can you create handout versions of my poster?

Absolutely. We offer 2 options.

Option 1) We take your poster file and simply print it at a percentage of its current size to fit as closely as possible to 8.5 x 11. Please note that there might be some extra white space along the margins as the original poster size may not be proportional to 8 x 11).

 

Option 2) For an additional fee, we will resize all of the elements in your poster to fit proportionally on an 8.5 x 11.

 

Don’t forget to let us know print quantities so that we can provide you with printing and shipping costs.

 


3. Photo retouching/resolution improvement

Here are some examples of how we can help enhance or improve your images:

  • Your camera lens had dust/dirt on it and you need to remove these spots from your photo
  • The patients name or some other identifying information was included in the photo and you need it blurred out or removed.
  • You want to add dates to a series of photos
  • Your photo is too light/too dark or the color needs adjusting
  • Photos need to be a minimum of 300dpi. If your photo is between 150dpi-300dpi, we can increase the resolution by processing it through software.

If your photo is blurry or the resolution is less than 150dpi, unfortunately, there is nothing we can do to help improve the quality. Please feel free to contact us if you have any questions.


4. I need help creating my charts and graphs. Can you help me with this?

 

No problem. Our graphic designers have plenty of experience in designing charts and graphs as well as visually communicating study results. If you need help in organizing your information or just want a more eye-catching look, let us know.